Cooperative Assault

Sunday, February 12, 2006

Computer Troubles

Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls of people asking where the "Any" key is.

AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.

A Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of troubleshooting, the technician discovered that the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "Send" key.

Yet another Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his bathtub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually.

A Dell technician received a call from a customer who was enraged because his computer had told him he was "bad and an invalid". The tech explained that the computer's "bad command" and "invalid" responses shouldn't be taken personally.

A confuse caller to IBM was having trouble printing documents. He told the technician that the computer had said it "couldn't find printer". The user had also tried turning the computer screen to face the printer, but that his computer still couldn't "see" the printer.

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